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Copient.ai Terms and Conditions

Dated August 31, 2024

These terms apply to the Copient.ai service (the “Service”). Please carefully read these Terms and Conditions (“Terms” or “Agreement”) and our Privacy Policy, which is incorporated into these Terms by this reference. These Terms apply to your use of the Service.

By accessing and using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, do not use the Service. If you are accepting these Terms on behalf of an educational institution, company or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case the terms “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with these terms on behalf of such entity, you must not accept this agreement and you may not use the Service.

Use of Service

You must use the Service only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the Service does not violate any applicable laws or regulations.

The Service is not intended for the use of children under 18 and no such person is authorized to use it. By using the Service, you are representing that you are at least 18 years old. You also represent, by accessing or using the Service, that you are of legal age to enter into legal agreements.

License to Use

Subject to these Terms, Copient.ai grants you a revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service. Such access and use are limited to your personal use unless you are using the Service under a license granted to your employer or to an institution to which you are associated.

Account Registration

To access the Service, you may be required to register an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated.

Term and Termination

The term of this Agreement shall begin when you accept these Terms or begin to use the Service and shall continue until you terminate your use of the Service, or your use of the Service is terminated by Copient.ai. You agree that Copient.ai may, in its sole discretion, without prior notice, suspend or terminate your access to the Service and/or block your future access to the Service in whole or in part, at any time. Termination of your account does not affect Copient.ai’s right to use data or information as provided in these Terms and our Privacy Policy.

Disclaimer of Warranty

By its nature, the Service may contain errors, bugs, and other problems that could cause system failure, and the features of the Service may not yet be complete. There is no guarantee of the continuing functionality of the Service. Because the Service is subject to change, Copient.ai reserves the right to alter the Service at any time, and any reliance on the Service is at your own risk.

YOU ACCEPT THE SERVICE “AS IS.” COPIENT.AI MAKES NO WARRANTY OF ANY KIND REGARDING THE SERVICE. COPIENT.AI HEREBY EXPRESSLY DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTIES RIGHTS.

Privacy and Data Protection

Copient.ai values your privacy. By using the Service, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

User Conduct

You agree not to use the Service to:

  • Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Interfere with or disrupt the Service or servers or networks connected to the Service.

Intellectual Property

All content and materials available on the Service, including but not limited to text, graphics, logos, and software, are the property of Copient.ai or its licensors and are protected by intellectual property laws. You agree not to copy, modify, distribute, or create derivative works of any content from the Service. Copient.ai may use any content to further train its models and to create additional content from anything generated from the use of the Service. Any data you input during your use of the Service may be used by Copient.ai for the training of its models and such data will not be returned to you after you cease using the Service.

GenAI Tools and User Content

The Service utilizes Generative AI (“GenAI”) tools to facilitate conversations and provide coaching and feedback. By using the Service, you acknowledge and agree that:

  • The GenAI tools may generate content based on user inputs and large language models and may not always be accurate, reliable, or complete.
  • GenAI tools are known to generate content that is not based on factual criteria or input from users, and you acknowledge these risks associated with the use of GenAI tools.
  • You are solely responsible for the content you provide to the Service, your use of the generated content, and any resulting interactions.
  • Copient.ai disclaims any liability for the accuracy or reliability of the GenAI-generated content.

Introduction of Case Studies or other Content into Service

The Service is designed to allow you to use case studies to inform the GenAI tools and provide you with specific situations in which the use of the Service may benefit you. You represent that you have the right to use the case studies or any other content that you introduce or incorporate into the Service and acknowledge that the Service will also incorporate information from anything you add to the models that support the Service.

Indemnification

You agree to indemnify, defend, and hold harmless Copient.ai and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your use of the Service or violation of these Terms. You specifically agree to indemnify Copient.ai if you use case studies of third parties and do not have the right to use those case studies or any other information that is incorporated into the Service.

Modifications to Service

Copient.ai reserves the right to modify or discontinue, temporarily or permanently, the Service or any part thereof with or without notice. You agree that Copient.ai shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods is specifically excluded.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COPIENT.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN, OR ANY CONTENT OBTAINED FROM THE SERVICE.

Copyright Policy

We do not permit copyright infringing activities and infringement of intellectual property rights on the Services and will remove any such content if properly notified that such content infringes on another’s intellectual property rights. If you are a copyright owner or an agent thereof and believe that any content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  • Description of the copyrighted work that you claim has been infringed;
  • Description of the material that you claim is infringing and where it is located on the Services;
  • Identification of the URL or other specific location on the Services where the material that you claim is infringing is located;
  • Your address, telephone number, and email address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at help@copient.ai.

Entire Agreement

These Terms constitute the entire agreement between you and Copient.ai with respect to the Service and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding the Service.

Contact Information

If you have any questions about these Terms, please contact us at help@copient.ai.

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