Privacy Policy

This Privacy Policy (“Policy”) explains how Copient.ai (“us,” “our,” or “we”) collects, uses, and discloses personal information that we collect (1) from authorized users of web-based software applications that we provide to our business customers (the “Services”) to the extent we direct the purposes and means of processing of information collected from such authorized users (“Application User Information”) and (2) from users of our website https://copient.ai/ and any other websites and online services, other than the Services, that we operate and that include a link to this Policy (collectively, the “Websites”).

The products and services that we provide to our business customers, including the Services, may cause us to receive, collect, use, disclose, or process personal information on behalf of and at the direction of those business customers that is not collected through the Websites and does not constitute Application User Information. That information is not subject to this Policy. Instead, we process that personal information at the direction of, and pursuant to our agreements with, those business customers. If you have questions about the handling of personal information that our business customers process using our Services, please contact the relevant business customer directly.

Information We Collect About You

When you use or access the Websites, or use the Services as an authorized user of one of our business customers, we may collect personal information directly from you, such as the following:

Contact information, such as your name, email address, or phone number.
Business information, such as your job title and the name of your employer or organization.
Authentication and account information, including your username and password.
Professional and employment-related information and education information, such as your resume, cover letter, employment history, and any other information you provide in your employment inquiries or applications.
Any other information you submit when you contact us through the Websites or Services, including any information you provide in a submission through our demo request form or chat functions.

We also may collect certain other information automatically when you visit the Websites, or use the Services as an authorized user of one of our business customers, such as the following:

Browser and Device Information: Information about user devices (such as IP addresses and MAC addresses), operating systems, and browsers.
Information Stored in Cookies: The Websites and Services may use cookies, pixels, or web beacons to collect information such as browser type, time spent on the online services, pages visited, referring URL, and other traffic and usage data.
Pixel Tags and Log Files: These tools may tell us information like what content has been viewed.
Information Collected in Connection with Analytics Technology: We may use various technologies, such as Google Analytics, to learn more about how visitors use the Websites.

Uses and Purposes for Processing Your Information

We use, disclose, transmit, transfer, store, and otherwise process your information for various purposes, including:

Providing, developing, maintaining, personalizing, protecting, and improving the Websites, Services, and services we offer and provide to you and others, including our business customers.
Operating, evaluating, debugging, identifying and repairing errors, effectuating similar functional enhancements, and improving our Websites, Services, or other services.
Understanding how you and our business customers use our Websites, Services, and other services, performing analytics, analyzing and reporting on usage and performance of the Websites, Services, and marketing materials, and determining what features and services may interest you and our business customers.
Managing advertising and marketing activities, including engaging in targeted and cross-context behavioral advertising and offering surveys, contests, giveaways, and other promotions.
Communicating with you and others, including responding to your requests and providing promotional information.
Offering, marketing, or advertising products, programs, and services from us, our affiliates, business partners, and select third parties to you, including through targeted advertising.
Recruitment and hiring purposes, including evaluating and processing your employment application.
Storing information about your preferences, recognizing you when you use the Websites, Services, and customizing your experience.
Synchronizing users across devices, affiliates, business partners, business customers, and select third parties.
Creating aggregate or de-identified data.
Legal and safety purposes, such as maintaining the safety, security, and integrity of our Websites and Services, other technology assets, services, and our organization, preserving or enforcing our legal rights and property; protecting our users, our employees, and others; and complying with industry standards.
Protecting against malicious, deceptive, fraudulent, or illegal activity, and participating in any prosecution or enforcement of laws or agreements meant to prevent or punish such activity.
Enforcing our policies, terms of use, contracts, or other legal rights.
Evaluating or participating in an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceedings.
Complying with law and legal obligations.
Such other purposes as you may authorize or that we otherwise disclose.

Disclosure of Your Information

We may disclose personal information we collect about you:

To our business customers, such as in connection with individual requests which they may need to address for you.
To our affiliates and subsidiaries.
To our business partners, such as partners involved in joint business transactions.
To parties and networks that enable or participate in targeted and cross-context behavioral advertising and/or that provide online tracking technologies that we use to analyze the use of the Website, Application, and any other online services.
To our contractors, service providers, and other third parties we use to support our organization, which may include support of any of the data uses described above.
To comply with applicable law, other legal requirements, and industry standards.
To enforce our policies, terms of use, contracts, or other legal rights.
To investigate or prevent unlawful activities or misuse of the Websites or Services.
To protect against malicious, deceptive, fraudulent, or illegal activity, and participating in any prosecution or enforcement of laws or agreements meant to prevent or punish such activity.
To operate, evaluate, debug, identify and repair errors, effectuate similar functional enhancements, and improve our Websites, Services, or other services.
To protect the legal rights, property, safety, and security of us, our users, our employees, and others.
To comply with law and legal obligations.
To an actual or potential buyer, successor, or other organization in the event of an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceedings.
To such other parties as you may authorize or that we otherwise disclose.

Your Choices

You may choose not to provide the personal information we request through the Websites and Services. However, not providing information we request may restrict your ability to use certain features of the Websites and Services. For example, you may be able to restrict the collection of personal information or functionality through your device’s operating system or by disabling cookies, but doing so may prevent you from using the functionality of the Websites or Services. Some Internet browsers have a “do-not-track” feature that lets you tell the Websites or Services that you do not want to have your online activities tracked. At this time, the Websites and Services do not respond to browser “do-not-track” signals. We allow third parties to use the Websites to collect personal information about your online activities over time and across different websites, applications, and other online products or services.

Opt-out Preference Signals

We have configured our services to process opt-out preference signals, also sometimes referred to as global privacy controls, that may allow you to inform us of your desire to opt out of sales or sharing as described in this Policy. Opt-out preference signals must be in a format commonly used and recognized by businesses and be delivered by a platform, technology, or mechanism that makes clear to consumers that the use of the signal is meant to have the effect of opting the consumer out of sales and sharing of personal information as described in this Policy. If you do not have an account with us or are not logged into your account, your opt-out preference signal will be linked to your browser identifier only and may not be linked to other personal information, such as account information, about you that we process that is not associated with your browser identifier.

If we receive an opt-out preference signal from you, we may offer you the option to provide additional information to help facilitate your opt-out request. We may also notify you if an opt-out preference signal we receive from you conflicts with your privacy settings or participation in certain programs we offer, and request your consent to sales or sharing of personal information or to affirm your intent to withdraw from any relevant programs.

Third-party Links

The Websites or Services may include links to other websites, applications, information, and services provided by third parties. We are not responsible for the privacy policies or practices of those third parties. We encourage you to review the applicable privacy policies of such third parties if you elect to follow the links provided.

Personal Information of Children

We do not direct our sites to children under the age of 13 and do not knowingly collect the personal information from children under the age of 13. If you are the parent of a child under 13, and you believe that your child has provided us with information about him or herself, please contact us using the contact information at the end of this Policy. To learn more about how to protect your child online, visit the Federal Trade Commission’s (“FTC”) website.

Disclaimer

Our Website does not constitute an offer or contract. Information on the Website may contain inaccuracies or typographical errors. Information may be changed or updated without notice.

Changes to this Policy

We may update this Policy to reflect changes in our privacy practices at any time and without prior notice to you. When we do so, we will update the effective and last updated date above. We encourage you to periodically review this Policy for the latest information on our privacy practices with respect to your personal information.

Contacting Us

If you have any questions or comments about this Policy or our privacy practices, or you would like to ask for access to, or amendment, or deletion of your personal information, please use the contact information below:

help@copient.ai